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Privacy Policy

Privacy Policy

This Privacy Policy explains how Igloo Row Growth processes personal data when users visit igloorowzoo.click, enquire about our spiritual growth courses for business professionals, register for services, or otherwise interact with the site. It applies to information handled in the ordinary course of operating the website and related services.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Email contact
info@igloorowzoo.click
Telephone contact
+27 71 724 7543
Postal address
103 Durban Street, Uitenhage Lower Central, Uitenhage, 6229
Privacy enquiries
Use the contact details below for questions about this policy or the handling of personal data.
Contact Page
01

Data We Collect

We may process identifiers and contact details, account and course registration details, payment-related information where needed, communications sent to us, and technical data such as device, browser, log, and usage information. Where users choose to provide it, we may also process information relevant to course participation and support requests.

The categories collected depend on how the site is used and which services are requested.
02

How We Collect Data

We collect personal data directly from users when they complete forms, register for courses, make enquiries, or communicate with us. We also receive certain data automatically through the website and related systems, including usage logs, cookie data, and device information. In limited cases, we may receive information from payment, hosting, analytics, or other operational partners acting on our instructions.

Information may come from direct submissions, automated site activity, and service providers involved in site operation.
03

Cookies We Use

We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for operation, measurement, and user experience management.

Cookie use is limited to standard operational and analytical purposes.
04

Cookie Controls

Users can usually control cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functionality, saved preferences, or access to certain features. Essential cookies may still be used where they are necessary for security, basic operation, or fraud prevention.

Browser settings and consent tools may be used to limit non-essential cookies.
01
Processing purpose

How We Use Data

We use personal data to operate and improve the website, provide course information and related services, manage registrations and enquiries, communicate with users, process transactions where applicable, maintain security, prevent misuse, analyse site performance, and comply with legal obligations. We may also use data to keep records, administer accounts, and support internal business operations connected to the site.

Processing is limited to purposes that are relevant to the website and its services.
02
Sharing partners

Service Providers

We may share personal data with service providers that support hosting, analytics, communications, payment processing, customer support, security, and other operational functions. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations. We do not authorise them to use the data for their own independent purposes.

Operational partners receive only the information needed to perform their functions.
03
Legal basis

Legal Disclosure

We may disclose personal data where required to comply with applicable law, enforce our terms, protect our rights, respond to lawful requests, or support investigations involving security, fraud, or misuse. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Disclosure may be required to comply with law, court process, or lawful requests.
User Rights

Your Rights

Subject to applicable law, users may have rights to access their personal data, request correction of inaccurate information, object to certain processing, or request deletion in appropriate circumstances. Some requests may be limited where we must keep information for legal, security, or operational reasons. We may need to verify identity before acting on a request.

Available rights may depend on the nature of the data and the reason it is processed.
Requests

Requests and Verification

If you submit a privacy request, we will assess it in line with applicable law and the information available to us. We may ask for details needed to confirm identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason where permitted.

Requests are reviewed against legal requirements and our recordkeeping obligations.
Data Retention

Retention

We retain personal data for as long as reasonably necessary to provide services, manage our business, resolve disputes, maintain records, and meet legal or accounting obligations. When data is no longer required, we will delete it, anonymise it, or securely archive it where deletion is not immediately possible. Retention periods may vary depending on the type of data and the reason it was collected.

Data is kept only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the website, unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other appropriate communication channels.

The policy may be revised to reflect legal, operational, or technical changes.